SolidusSupport
Write to soporte@soliduspm.com and we will reply as soon as we can.
Frequently asked questions
How do I cancel my subscription?
On your iPhone: Settings → your name → Subscriptions → Solidus → Cancel. You keep access until the paid period ends and we do not delete your data.
I changed phone, how do I get my plan back?
On the plans screen or in Settings, tap "Restore purchases" with the same Apple ID.
How do I delete my account?
From Settings in the app. Your account and encrypted copy are removed from our systems. Local data stays on your device until you delete it.
How do I export my data?
From each portfolio's "···" menu, using the export option (included in Pro). You can also write to us to exercise your right of access.
How do I switch computers with Pro?
Each account activates one computer. Release the current one from Settings in the desktop app or on the iPhone, and activate the new one by signing in with Apple.
Prices are not updating
Prices are requested at most every 3 hours to protect the source. If it still fails, try another source in Settings → Price source. EODHD, Twelve Data and Alpha Vantage need your free key.
I lost my encryption passphrase
Sign in with your 12-word recovery code. If you do not have it, we cannot recover the cloud copy, but your data is still on your devices.
I want to report a bug
Use "Report a problem" in the app's "···" menu, or write to us with the version and what happened.